Showing posts with label things your computer guy won't tell you. Show all posts
Showing posts with label things your computer guy won't tell you. Show all posts
Man-Day Post: Things Your Computer Guy Won't Tell You
It's time for this week's Man-day post by Jensguy.
I am an IT expert, I own my own consulting company and work with small and large businesses helping them to initially build their computer infrastructure and then servicing all of their technology when things go wrong. I have worked in this industry for 15 years now and I am familiar with just about every level of tech support someone is likely to encounter.
Here are a few things that every person you have ever asked to fix your computer wished you knew, but are probably never going to come right out and tell you. So I will.
1. There are no secrets. When someone is servicing your computer, they will ask some questions. If they are good at what they do, they will not ask stupid embarrassing questions. Please tell them the truth. They will find out eventually anyway, all they want to do is save you and them some time, which is important if you are paying them. If you download questionable coupon software, they will know, if you spy for the Russians, they will likely figure that out as well. If you have a folder of boudoir photography, don't leave it in an easily accessible place, especially if it is your nephew working on your computer.
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